Job Description

General Manager – Global Wholesale & Trade
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
FCTG is embarking on an aggressive growth strategy leveraging our supply products, capabilities, and technology systems to acquire and service external customers across all B2B & B2C distribution channels. The GM – Global Wholesale & Trade will be responsible for developing these overall strategies in conjunction with the External Distribution SWOT team and directly responsible for all aspects of the Global Wholesale & Trade business unit with a particular focus on the Americans and GOGO Vacations critical role in the broader strategy.
This position will be responsible for driving and delivering significant, sustainable, profitable growth within the Wholesale & Trade sector through aggressive long-term vision and goals, with clear strategies and implementation plans to achieve those goals.  This pivotal time in the evolution of FCTG external distribution strategy requires a critical thinker, with strong change management skills, visionary leadership, and an entrepreneurial spirit.
The role will need to evaluate current and future Wholesale & Trade business models and determine where success lies, then make data driven decisions.  There should be a clear line of sight to success as well as continual revalidation of both progress and performance.
This position is expected to work closely with all business units within the FCTG family. and is expected to positively represent all Flight Centre Brands within the industry.
Key Responsibilities
Lead the strategic direction of the product distribution and be responsible for leading the product owners within the business.
Solicit and direct both client and supplier feedback to improve the product offerings.
Develop and effectively present coherent, well-structured negotiating positions
Build long-term relationships with negotiating partners
Critical to the role is the integration of the business units across the Americas. All units are expected to follow OBW and adhere to consistent standards.
Demonstrates ownership of the business, making clear and effective decisions to help drive the business forward
Embrace all philosophies, values, and change
Takes ownership of successes and failures
Adhere to FCTG policies, procedures, and minimum standards
Experience & Qualifications
Strong knowledge of the travel industry, travel practices, supplier relations, and similar. Excellent personal network within the industry.
Strong financial acumen, ability to understand and clearly explain fiscal performance.
Strong knowledge and experience with travel technology and distribution systems & capabilities is an asset
Prior experience within the B2C and/or bed bank travel sector is an asset
Senior Level Management Experience, at or at least equivalent to Vice President or Senior Vice President is preferred
Work Perks! – What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You’ll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip

DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols

A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid time off policy 
National/International Award Nights and Conferences
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Location – Montvale, USA 
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com