Job Description

Do you want to take your travel sales experience to the next level?
We’re looking for a multi-skilled travel specialist to join our team as a Travel Manager, where the challenging world of corporate and leisure travel management will be sure to take your career to new heights. At FCM Travel Solutions, we provide highly individualized travel services for busy executives.  We are one of the world’s leading corporate travel and expense management consultancies.  
 
About the opportunity
FCM VIP Travel Manager –  Brisbane 
You will be responsible for managing the travel requirements of large market industries, presenting travel solutions for multinational accounts. Our ideal candidate will have a minimum of 3 years travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:
Strong international fare skills
Proven capability with managing VIP travellers
Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
Follow company procedures, account guidelines and customer service standards in the area of; making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
GDS proficiency – Sabre required
Excellent communicator and professionalism
Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
Maintain favourable working relationships with accounts and all of their company employees
Provide solutions to travel related problems clients may have experienced with arrangements
High attention to detail
Strong time management skills and professionalism
Expertise in fares and complex itineraries
 
All about you:
A high level of attention to detail
Experience as a Travel Consultant or Travel Manager (min 3 years experience)
International experience
To be a ‘people person’ with networking and relationship-building skills
Demonstrated ability to work within a multi-disciplinary team
Excellent communication, listening and presentation skills
Tertiary education is highly regarded
Great business acumen
 
Remuneration and benefits: 
Free health and wellness consultations
Extended health and dental benefits
Free financial planning consultations
Discount travel benefits available
Ongoing training and development
Social events such as Buzz Nights, opportunity to attend Global Ball overseas for high achievers
Global career advancement/travel opportunities.
If you understand the value of being your client’s travel expert by providing exceptional, tailored customer service, then consider FCM Travel Solutions and apply now!