Job Description

Proposal Content Manager
FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses.
Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group, FCM combines local expertise and global experience to provide clients with a truly bespoke experience.
Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards.
To learn more about FCM please click HERE
About The Opportunity
FCM Travel is seeking a Proposal Content Manager to join our RFP team, which functions in a fast-paced environment as part of a larger sales operation. This candidate will develop processes to streamline the maintenance of proposal- and other sales-related content, and help ensure content is up-to-date and easily accessible.
Key Responsibilities
Manage RFP response content library (RFPIO)
Establish content management processes to incorporate new responses and/or edits to existing information in RFPIO
Enhance database search functionality by soliciting feedback from end-users and tag as appropriate
Work with subject matter experts (SMEs), marketing, product development, leadership, and others to develop, update and maintain the database
Regularly check for expiring content to update or remind SMEs to review, as needed
Edit content to ensure it meets guidelines for consistency of voice, FCM branding, style, and formatting
Become our RFPIO SME, add/train new users, and assist with complex uploads or other functionality requests as needed
Keep RFP repository evergreen and accurate
Manage supplemental sales material on SharePoint and/or Highspot
Experience & Qualifications
Minimum 5 years of content management or RFP writing experience – travel industry experience a plus
Thorough understanding of RFP processes and drivers of RFP success
Technically proficient in RFP database technologies, Microsoft Office suite, SharePoint, and Salesforce
Excellent project management and organizational skills, including the ability to marshal resources, communicate, and manage timelines
Skilled writer, editor, and proofreader
A high attention to detail
Analytical and critical thinking skills for understanding complex ideas and then explaining them simply to others in both oral and written formats
Ability to multi-task and effectively balance priorities
Ability to take control and manage tasks or projects independently from start to end
Collaborates with team and consistently communicates updates as needed
Ability to work in a fast paced, dynamic environment
Work Perks! – What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You’ll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip

DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols

A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid time off policy 
National/International Award Nights and Conferences
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Location: Remote, USA
#LI-REMOTE
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
Visit us on Facebook and get up to date information on our openings and upcoming events https://www.facebook.com/fcusacareers1
FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!