Job Description

About the Opportunity
FCM Future Team Leader – Perth, WA
Are you looking for a new challenge? Are you looking to take the next step in your leadership pathway? 
FCM’s service offering is simple; we provide our clients with the simple, cost-effective answers to business travel management through a highly personalised services tailored to meet our client’s individual requirements. Our ideal candidate will have a minimum of 2 years travel consulting VIP experience along with buckets of ambition and an insatiable appetite for making solid relationships and delivering impeccable service.
 
What you’ll be doing:
Assisting Team Leader with motivating and maintaining the spirit of your team
Supporting your Team Leader with the vision and focus of your team
Consistent sales performance (transferring above cost of seat)
 
Assisting and supporting your team leader in all aspects of the FCM business environment including:
Customer service and satisfaction
Implementation and adherence to the FCM daily, weekly and monthly systems
Achievement of financial results and KPI’s
Facilitating ongoing training for all team members
Nurturing team members development
Caretaker role in Team Leader absence
Maintaining communication between team members
Maintaining an overall positive office environment
Required to attend yearly ATL Conference and FCM 1/2 year and AU Ceremonies and Balls.
 
What you’ll need:
Leads by example
Be approachable
Attentive to staff and client needs
Ability to motivate others
Embrace company philosophy, values and change  
Maintain consistent sales figures/goals
Excellent communication skills
Flexible work hours and availability
Ability to manage change
Exceptional customer service
Ability to handle high volumes of business
The drive, determination and focus to co-lead a successful business
Sound business acumen
100% belief in and commitment to the FCTG systems and philosophies
Minimum 2 years experience in international travel sales
Proven sales ability with consistent figures
 
Remuneration and benefits:
OTE $90K + super
Travel discounts including family and friends, health and wellness discounts, financial planning advise and more  
Brightness of future – career opportunities in a network of brands and businesses across the global – we promote from within   
Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022, Bali 2023)   
We are flexible when it comes to flexibility, blended working arrangements (after first 6 months) 
Individualised development pathway options  
Paid Parental Leave  
Corporate Health Discounts – access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.   
Monday to Friday week, business hours – Have your weekends to yourself  
We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability – Yep, our hearts are big, mushy and green. 
 
 If you understand the value of being your client’s travel expert by providing exceptional, tailored customer service, then consider FCM Travel Solutions and apply now!