FCM – Corporate Travel Specialist – Remote, Canada

Flight Centre Travel Group
Newfoundland, Nova Scotia, Quebec, Manitoba, Saskatchewan, Alberta, British Columbia, Ontario
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Customer Service
Type : Full time

Job Description

Corporate Travel Specialist – Remote, CAN
This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation.
Before you begin your role, you will spend one to two weeks training online. This remote program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel consultants handle the air, car, rail, and ground transportation bookings as well as the ticketing, changes, and the exchanges. Our Learningcurve Training Program will help to prepare you with the necessary skills to be successful.
You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Consultants to study the travel polices of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.
Our business hours are 8:00 AM to 8:00 PM, Monday – Friday. Be prepared to work either an 8:00 AM EST to 4:30 PM EST, 10:30 AM EST to 6:00 PM EST or 11:30 AM to 8:00 PM EST. A typical schedule will include 40-hour work week with five 8-hour shifts.
What You Will Need:
Experience in Corporate Travel required  
Sabre skills required
Experience with complex international fares strongly preferred
Experience with complex ticketing & exchanges is preferred
Professional & service-oriented mentality
Impeccable business acumen
High attention to detail
Geography and international destination knowledge are necessary.
Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients.
Candidates should possess decisive and successful problem-solving skills. 
Strong written communication, interpersonal and organizational skills
Skilled in usage of a personal computer and various software packages
Bilingual English/French a plus 
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
RRSP with matching
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year

#LI-REMOTE
Location – Remote, Canada
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca


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