Job Description

After Hours Corporate Travel Sabre Specialist  
Voted in the Top 20 Great Places to Work, we make it our priority to keep our people feeling their best — with fun perks, strong benefits, and a real commitment to providing a work/life balance.
We’re proud to have created an environment where our people can share their incredible passion for travel and global cultures while making sure every client receives top-notch service and the best experience possible.
As a company who places great value on equal opportunity, our goal is to make sure we continue to empower the careers, aspirations, and ambitions of our people. 
 *Must be experienced in corporate travel management and Sabre GDS systemHours: Overnights & WeekendsLocation: Virtual/RemoteResponsibilities:
Complete travel arrangements (air, hotel, car rental) at the lowest price within corporate travel guidelines.
Maintain Service level agreements
Perform ticketing, Phase IVs, exchanges/changes with complex international fares.
Providing solutions to travel related problems clients may have experienced with arrangements during after-hours or emergency situations.
Execute responsibilities within company guidelines for customer service, documentation of PNRS and profiles, ticketing, invoicing and accuracy
Assures client is fully aware of all necessary travel documents and health requirements for countries to be visited
Handle rerouting and exchange processes as necessary
Stays abreast of technology and industry knowledge, especially with intranet tools provided by FCM
Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
Ability to work flexible hours and shifts as determined by business need and client call volume 
 
Requirements:
2 years of corporate travel experience.  
Ideal candidate should have experience on an After-Hours Desk in Corporate Travel.
Experience with ticketing, scripting, changes, and exchanges to complex multi-segment international and domestic fares and pnrs.
SABRE experience required. 
Geography and international destination knowledge are necessary.
Quality control and ticketing skills required 
Candidates should possess decisive and successful problem-solving skills, be detail-oriented and have effective verbal communication skills. 
Skilled in usage of a personal computer and various software packages 
Ability to work effectively and multi-task while maintaining professional rapport with clients
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year

#LI-REMOTE
Location – Remote, USA 
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
This position may be performed remotely anywhere within the United States except the State of Colorado
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com