Job Description

Director, Engineering Profile and Automation
FCTGs global technology team is responsible for delivering technology solutions that provide efficiency and enhanced effectiveness for both our people and our corporate customers. 
Our Director, Engineering Profile and Automation will lead the design and evolution of key products that power the services we provide to our customers and the front ends business travellers and administrators use across the globe.
They are a business-driven technology leader that will take our team to the next level, driving innovation, introducing engineering best practices, methodologies and frameworks, and are also a change agent that will build partnerships with internal business and technology stakeholders and customers at all levels
Responsibilities:
 
Lead, motivate, coach, and develop the team. Ensure that all team members are engaged and feel included, no matter what geography or time-zone they are located in. Facilitate a culture of customer-first.
Work with leaders across the organization to understand business strategies, direction, and identify needs and requirements.
Plan the teams’ work and priorities in collaboration with the CTO, Product management team, and key stakeholders.
Track and communicate team KPIs and OKRs.
Ensure that modern engineering practices are being adopted, including Agile, Devops, AI/ML, QA automation, etc.
Build a state-of-the-art engineering discipline that is motivating for our teams and brings value to our stakeholders and customers.
Conduct a requirement management, prioritization, and solution design based on value and analysis.
Contribute to new idea conception and support solutioning and design.
Ensure non-functional criteria, including privacy and security standards are considered in the solution design and build.
Identify new technologies, tools, and ways of working.
Shape a learning organization where all team members are taking responsibility for keeping themselves up-to-date and introducing new technologies and methodologies to the team and organization.
Ensure that discussions about innovative technologies, architecture designs, or new ways of enabling the business are part of the daily agenda.
Requirements:
 
10+ years of experience with building highly scalable and business critical applications.
5+ years project experience in a technology leadership position.
Knowledge and deep experience with SDLC techniques.
Results-oriented with a demonstrated sense of urgency to drive multiple projects to successful completion
Strong understanding and experience with crafting modern solutions leveraging Agile methodologies
Experience estimating and planning software development projects
Bachelor’s degree (Computer Science, Engineering, Physics, or Math preferred, but not required).
Strong understanding of data management technologies (MDM, Business Intelligence, Data Warehousing, Data Science)
Hands on engineering experience with Microsoft Azure; or alternative other leading cloud providers
Experience with Serverless frameworks and serverless architecture, with microservices architectures and constituent technologies (hapijs, gokit, Spring Cloud), and with containerization and container platforms. (e.g. Docker, Kubernetes, Docker EE, Mesosphere)
Knowledge about Event Driven Architectures and constituent technologies (e.g. Kafka, Kinesis) and patterns (Event Sourcing, etc)
Experience with NoSQL and cloud native database designs.
Experience with Travel & Hospitality systems and applications, and technology provider landscape with an understanding of travel industry standards is a plus.
Knowledge of automated PNR (Passenger Name Record) optimization based Concur Compleat is a plus.
Takes a commercially balanced approach, being able to judge/weigh wants and needs to ensure integrity and security of data
Understands how the business operates and the products and services we provide to our customers, and identifies opportunities to improve the business
Ability to translate complex technical concepts into simple non-technical terms for various audiences
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
RRSP with matching
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year

#LI-REMOTE
Location – Remote, Canada
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
INTERNAL POSTINGS ONLY – Before applying to any internal position you must have been with the company or your current role for a minimum of 6 – 12 months and notify your leader prior to applying.
EXTERNAL POSTINGS ONLY – We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca