Job Description

DevOps Engineer
Are you looking for a challenge to build and scale a global technology platform for the world’s largest travel agency? Position is 100% remote with flexible working hours.
CustomerOne, a product and engineering team within Flight Centre Travel Group company, is seeking a skilled and motivated Site Reliability Engineer to join our team. We develop company-wide Lead Management, CRM, Contact Centre, and Chat solutions used by thousands of travel agents daily in 6 countries around the world. You will be able to collaborate with world class development teams in Australia, Canada, and the USA.
The stack is a mix of proprietary Microsoft software and open-source solutions in AWS. This position is a step above DevOps and System Administrator with a more expansive set of responsibilities.
It is key for us that the engineer is open minded and is in-depth skilled with both Azure and AWS Clouds and related best practices.
Responsibilities:
Contribute to DevOps in a team developing software solutions for a large multi-national corporation with deployments in at least 6 countries and thousands of daily users
Write and maintain infrastructure documentation in Confluence, Miro, etc
Setup, maintain and monitor CI/CD pipelines (Azure DevOps and GitHub Actions)
Automate software error monitoring, detection and alerting
Perform root-cause analysis and document issues
Incident and problem management
Integration test setup and execution
Services Performance benchmarking
Continuous skillset upkeep and new technical solutions exploration
Participate in company-wide community of practice sessions
Options for growth by using leading edge software solutions
Just Do It attitude
Requirements:
Excellent communication skills both verbal and written
In-depth experience with Linux and Windows administration
Up to date working knowledge of both AWS and Azure
Hands-on experience with infrastructure as code via AWS CDK, Terraform
Expertise with Azure DevOps and non-Microsoft CI/CD solutions
Maintaining infrastructure as code with Azure Bicep, Azure Resource Manager and Application Insights
Cloud security best practices for Azure and AWS
Programming common infrastructure management languages:
PowerShell
TypeScript
Python
Bash Scripting

Network debugging skills with Wireshark, tshark, tcpdump
Authentication and Authorization configuration using OAuth 2, OpenID Connect, SAML (Okta, Auth0, AD)
Nice to Have:
Various programming languages:
Go (Golang)
C# with .NET Core
Python 3

Microsoft Power Platform
Microsoft Dynamics 365
Microsoft Data Platform and Power BI
Datastore technologies
DynamoDB
PostgreSQL
ElasticSearch
Redis
MS SQL Server

New Relic
Splunk
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
RRSP with matching
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
#LI-REMOTELocation – Remote, Canada
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at fccareers@flightcentre.ca