Job Description

 
About the Opportunity
Working with the Business School and Virtual Facilitation team this role is to assist both teams in the delivery of the Accredited Training course ie Certifiicate III and IV in Travel/ Business and the Diploma and the delivery of the New Starter Programme. 
 What you will be doing:
Gather reporting requirements and design future reports
Build strong empathetic relationships with stakeholder groups internal and external 
Facilitate workshops for requirements gathering, produce stories that articulate the business rules for reporting 
Understand the data landscape and ensure reporting supports the business and its people 
Resolve issues and mitigate risks through effective collaboration and negotiation with the project team and stakeholders. 
Assist the change management team with the development of end user reporting training and documentation. 
You’ll be perfect for this role if you can showcase:
A background in administration is desirable
Microsoft Office and Computer Skills
Be familiar with learning management systems and/or student management system
Demonstrated VET/RTO experience. Preferable previous employment in the education sector through TAFE/independent Registered Training Organisation
Solid knowledge of the VET sector including contract management & traineeships
Ability to maintain strong relationships with trainers, employers and trainees
Ability to adapt to change and manage complex systems 
 What’s in it for you?
Flexible work environment
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Travel discounts and deals bookable through our internal team of travel agents, Travelwise
Discounted financial and health services through our Moneywise and Healthwise businesses
We do things a little differently… We do things a little differently around here. We do things the FCTG Way! We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years. Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals.
If you think you have FCTG DNA, reach out today.