Job Description

We have an excellent opportunity to join our CT Customer Delivery team where you’ll play a crucial role in supporting the platforms and products that are complementing the way business travel is booked. We are part of the Business Solutions area and support the Corporate Traveller brand. With melon in Early Access phase we need someone who will get their teeth stuck into the support of existing technology, testing melon and projects to help get us ready for change. Full training will be given but this is a fantastic opportunity to get hands on with lots of tasks, projects and learn lots! 
The Role
The customer delivery support role is key to supporting technology in Corporate Traveller.
Your communication, problem solving skills and attention to detail is excellent which enable you to support our consultants, customer success and sales teams. You will be responsible for the support of all technology and new customer setup so must be able to troubleshoot, build strong relationships and assist in driving technology forward.
Accountabilities
Support
Provide technology support to the Corporate Traveller brand.
Liaising with other internal teams and external suppliers when required
Monitor queries and action within the SLA for the brand.
Help with any updates to systems.
Build technology for new customers.
Project work to ensure we are ready for new and exciting developments
Relationship Building
Strategic planning with the Customer Delivery team regarding the business needs, implementation processes, tool enhancements and any other support required to sell and support our technology offering.
Building rapport with servicing teams to better understand their needs and our client needs.
Qualifications
Minimum 12 months experience at Flight Centre – Preferred
A comprehensive knowledge of the GDS’s and processes – Essential
Online Booking Tool knowledge – Preferred
Proven success in previous roles – Essential
What we offer:
Rewards platform, cash health plan, travel discounts, in-house financial 
Employee share plan 
Consistently recognised externally as a ’Great Place to Work’  
Fun, social, egalitarian culture with focus on ownership and responsibility 
Global career opportunities in a network of brands and businesses 
Ongoing training and professional development 
Hybrid working model 
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs 
This is a fantastic opportunity for the right candidate. If you’d like to start your career with one of the world’s leading travel companies, apply today. 
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, gender identity, sexual orientation or age.