Job Description

This is an opportunity to join a global, fast paced company, where Finance is at the heart of the business. The Credit Control Team are responsible for debt collection and assisting with protracted disputes. To be successful in this role you need to be passionate, professional, and comfortable working in a high pressure environment. The core of the role is collecting late payments and reducing Flight Centre’s risk. As such, an understanding of credit control processes is essential.
Performance Objectives
Regular communication with customers
Monitoring and controlling customer accounts
Collection of payments on timely basis
Reporting on debt position to stakeholders
Liaising with solicitors regarding litigation
Preparing documents for litigation
Investigate and resolve customer queries
Reporting of credit limit breaches
Proactively identifying accounts that pose a credit risk
Provide advice to the Senior Leadership team to help reduce our credit risk
Minimum requirements:
2 years Credit control experience
Proactive, can-do attitude
Team player
Attention to detail
Intermediate Excel (Vlookup Pivot Tables)
Proven customer service expertise.