Stage, Screen & Sports beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries. Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.
The Stage, Screen & Sports culture creates people of distinction – people who are motivated and creative in servicing the needs of our clients. Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.
The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage, Screen & Sports is delivered in a way which ensures total client satisfaction and client retention.
Responsibilities:
1. Travel Management
Ensure client’s retention with Stage, Screen & Sports by exceeding client expectations in every interaction with the account manager in relation to:
Understanding and anticipating client needs and travel preferences;
Responding quickly and proactively to client requests;
Anticipating client travel requirements;
Resolving client complaints; and
The accuracy and timely presentation of Clients travel documentation.
2. Teamwork and Communication
To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage, Screen and Sports; and
Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.
3. Office Systems and Processes
To contribute to the development and maintenance of office systems and processes associated with accounts; and
To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
Rewards:
Working with an extremely productive and expanding worldwide brand
Excellent working conditions
Unlimited earning potential!
Award winning company-culture
Successful applicant will have:
Minimum 1 year travel industry and GDS experience and a strong sales background
Professional & service oriented mentality
Positive attitude and a will to succeed
Ability to work independently as well as part of a team
Proven sales track record
High attention to detail
Benefits Include:
Generous remuneration structure
Travel perks/discounts, in-house financial and health services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401K program
Company Share purchase scheme
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Location: Los Angeles, CA
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.