Contract Manager East Coast – Montvale, New Jersey

Flight Centre Travel Group
New Jersey
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Wholesale & Product
Type : Full time

Job Description

Contract Manager East Coast – Montvale, New Jersey
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
Delivery of a Product Strategy that will see the evolution of strong long[1]term relationships with our supplier partners and maximize the return to Global Procurement Network’s Global Partners. You will also ensure that all GPN Global Partners and their clients are being supplied with competitive, available product which delights all customers.
Key Responsibilities
Competitive Product that meets client needs
 Maximum Margin / Overrides / SLA
Maximum participation and marketing co-op
Provide outstanding service internal business partners and external customers
Maximum Margin / Overrides / SLA
Maximum participation and marketing co-op
Maximize availability of product
Growth of sale of preferred product to strength relationships and maximize income / deal for FCL and Clients
Focus on customer needs
Focus on results
Understands key business drivers for their Area and contributes to success
Company/product knowledge
Entrepreneurial mindset (identifies business opportunities for the organization)
Professional/Managerial skills
Execute effectively
Foster open communication
Listen actively
Practices information sharing
Presents ideas & concepts logically and clearly
Experience & Qualifications
Provide outstanding service internal business partners and external customers
Focus on customer needs
Focus on results
Understands key business drivers for their Area and contributes to success
Company/product knowledge
Entrepreneurial mindset (identifies business opportunities for the organization) Professional/Managerial skills
Execute effectively
Professional and friendly in dealing with business partners and external parties
Builds and sustains productive relationships
Establishes rapport with partners
Builds trust in relationships
Takes ownership for successes and failures
Demonstrates a belief in FCL philosophies and values
Exhibits a passion for their business and company
Encourages a sense of enjoyment in the workplace
Identifies and understands issues, problems and opportunities
Compares data from different sources to draw conclusions
Makes difficult decisions when required
Develop and effectively present coherent, well-structured negotiating positions
Build long-term relationships with negotiating partners
Computer literate (Calypso, MS Office)
Able to learn new systems quickly
Wholesale Industry Experience
Understanding and Experience of GPN processes & Strategies
Work Perks! – What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You’ll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip

DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols

A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid time off policy 
National/International Award Nights and Conferences
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Location – Montvale, New Jersey
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at fccareers@flightcentre.ca
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 


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