Job Description

Connectivity Project Manager
About this job
Manage medium to large scale projects and act as the pivot or intermediary between end-users and procurement/suppliers to ensure that business/user requirements are delivered. Support the delivery of new innovative solutions that support the business strategy.
Job Duties
Manage all aspects of project execution, conflicts and interdependencies
Determine key milestones and tasks for connectivity project related plans and schedules, and manage these through to project delivery
Review system enhancement requirements to submit requests for work to Systems area.
Help prioritise development work with the business from a product perspective.
Assist with implementation of any system enhancements across the content load user base
Collaborate on test cases for system modifications to assist the Systems area in implementation.
Analyse product market gaps or opportunities for new connections in conjunction with Procurement
Perform testing on new opportunities on key indicators to provide recommendation to the business to establish, proceed with or not with new initiatives
Understand the business and IT global roadmap and ensure all projects are in line with this objective
 Key Competencies
Challenges established thinking, processes, or protocols with company success in mind
Quickly and systematically analyses the root cause of work-related problems before taking corrective action
Willingness to imagine or remain open to considering alternative perspectives, and to integrate new or revised perspectives into our ways of thinking and acting
Able to clearly frame a problem, identify and collect the necessary data, and make recommendations for solving the problem
Takes complex issues or problems and breaks them down into manageable components
Understands how data and recommendations may impact other functions and departments
Relates problems to one another and to strategic objectives to recognise opportunities for dealing with several related problems at the same time
Identifies and understands issues, problems and opportunities
Compares data from different sources to draw conclusions and make recommendations
Takes actions that are consistent with available facts, constraints, and probable consequences
Communicates a clear, exciting and shared view of the future
Champions change
Leads by example
Commits to quality
Focuses on customer needs
Commits to quality
Focuses on customer needs
Professional and friendly in dealing with internal partners, external partners and vendors
Builds and sustains productive relationships
Builds trust in relationship
Skills & Capabilities
Setting, managing and meeting work timelines
Understand and work with changing priorities
Be autonomous once set a task – as needed
Work with project representatives to deliver a successful project
Establish and manage people’s expectations required to achieve goals
Work to tight deadlines
Sound ability to analyse, isolate and interpret business needs and develop appropriate technical solutions
Manage the needs vs. want approach to requirements (i.e. identify core requirements)
Use of (and adherence to) formal documentation standards
Use of structured workshop approach to requirements gathering
Sound ability to analyse, isolate and interpret business needs and develop appropriate technical solutions
Manage the needs vs. want approach to requirements (i.e. identify core requirements)
Use of (and adherence to) formal documentation standards
Use of structured workshop approach to requirements gathering
To peers – knowledge sharing for a global standard
Ability to create a consultative approach with key stakeholder groups
Clearly communicate key business outcomes with stakeholders
Ability to understand and translate technical issues to business language and vice versa
Sound knowledge of Microsoft Office applications including Project and Visio
High attention to detail and ability to resolve issues
Lateral thinking
Takes ownership for successes and failures
Demonstrates a belief in FCTG philosophies and values
Exhibits a passion for their business and company
Qualifications & Experience
2+ years in an environment requiring the transfer of complex information, including:
Capture of information, active listening etc
Dissemination of information via written communication
Experience with large organizations and/or project environments, and understanding of the use of IT systems in business operations
Worked on at least one large scale project as an instigator of change (i.e. part of the project team)i
1+ years as a representative of a system, process or business, such that the candidate is able to be authoritative on a subject to peers and senior management is desired
Knowledge of Calypso, HotelHub and/or Switchfly travel systems Knowledge of Calypso, HotelHub and/or Switchfly travel systems is desired 
 Benefits Include:
Generous remuneration structure
Travel perks/discounts, in-house financial and health services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401K program
Company Share purchase scheme
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Location – Montvale, New Jersey (Hybrid Work Schedule)
** Please advise your leader prior to applying **
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.