Business System Support

Flight Centre Travel Group
Shanghai, China
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Information & Technology
Type : Full time

Job Description

Job Responsibilities:
Established: Business Reference Point, Technical Reference Point, and Transparency Across Resource, Progress and Costs.
Create a mechanism to quickly provide options / band estimates for Team Leaders.
Resource allocation & planning.
Successful management of vendor / partners to solve business initiatives or problem.
Ensure the appropriate methodology is used for delivery.
GDS and Robotic first level support centre.
Service request management.
Job Requirements:
Experience in project delivery & team management
Previous experience and engagement with key business stakeholders and managing vendor relationships
Experience in managing vendor relationships
Travel industry experience preferable as a GDS support or Travel Consultant
Understanding of the travel industries & key contacts
IT Degree or Diploma is desirable
TravelSky and Robotic ticketing background is desirable


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