Business Improvement Analyst

Flight Centre Travel Group
Queensland
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Finance & Strategy
Type : Full time

Job Description

 
The Corporate Travel division of FCTG comprises a diverse range of Corporate Travel brands including FCM Travel Solutions, Stage & Screen Travel, our Meetings & Events business, Corporate Traveller and Flight Centre Business Travel.
We focus on growing and transforming our business to meet changing customer needs and we’re driven by a culture that puts our people and our customers first.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create an inclusive environment for all, and most importantly, we’re all about creating better experiences – for our customers and for each other.
 
What you’ll be doing…
Reporting to the Shared Services Manager, you will be supporting the Shared Services teams to drive & deliver continuous improvement by identifying opportunities, analyzing data, and working closely with the Shared Services Leaders.  Some of your responsibilities will include:
Business requirements gathering & documentation
Process mapping
Data analysis
Proficiency in Microsoft Office & Excel
Problem solving
Drive improvements to automation
 
Who you are…
Strong attention to detail
A high level of ownership and proven teamwork skills
The ability to meet deadlines and work under pressure
Solutions focused with a positive attitude
Strong interpersonal and communication skills with ability to develop relationships at all levels
 
What’s in it for you…
Travel discounts, in-house financial and health services, access to internal 24/7 gym
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs
Find our full list of benefits here: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
 
Who we are…
We do things a little differently around here. We do things the FCTG Way, and our vision is to open up the world for those who want to see.We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years.Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way.
Irreverence. Ownership. Egalitarianism. 


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