Job Description

At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best activities and inclusions for our customers. We are currently looking for an enthusiastic Aftersales Administrator to join our Touring Customer Service Team. If you thrive working in a fast-paced environment and are ready to start your career in the fast growing and exciting world of leisure travel, this is the role for you.
 
 
What you’ll do…
 
 
Coordinating customer booking requirements, collating, editing and issuing customer travel documentation with utmost accuracy
Managing post-sale upgrades and amending existing bookings
 
 
Who you are…
 
 
Has a passion for customer service and is ready to be immersed in the travel industry
Experience in customer service
Great organisation and communication skills
A sharp eye for detail
 
 
Let’s skip to the good part…
 
 
When joining our team, along with your salary you’ll be eligible for performance-based bonuses, ongoing industry training and personal development, all while boosting your career in an exciting and evolving industry. You’ll receive exclusive travel discounts, be awarded with monthly recognition programs and celebrations, gain access to health consultants and financial advisors, and work in a beautiful beachfront office in Broadbeach – how good is that?
Travel is bouncing back bigger than ever, leading to our exciting growth phase. Travel forward and apply today, our next customer service extraordinaire.