Account Manager – Stage & Screen – Sydney NSW or Melbourne VIC
Flight Centre Travel GroupJob Description
Join us backstage
As the support crew for Australia’s creative, sporting and entertainment industries, Stage and Screen is a travel management company that knows what it takes to deliver a great performance. Our clients include the biggest names in the fields of film/television, sports, performing arts, music, fashion, media and corporate entertainment. So from the stars on the red carpet, to the victor on the finishing podium, the chances are that Stage and Screen helped them to get where they are today
About the opportunity
Competitive travel management starts and finishes with our local account managers and travel managers that are responsible and accountable to our clients’ travel program results. Our people are empowered to take initiative and make decisions so that clients can save on time and cost and benefit immediately.
Due to business growth we’re seeking a driven Account Manager to join our team. Reporting directly to the Head of Customer Success, you will be responsible for managing the business relationship between Stage & Screen and several key clients while providing these clients with comprehensive and integrated business travel management programs and maximising savings. In addition, you will also be responsible for retention and development of your own client portfolio including identification and management of potential growth opportunities.
Within this influential role, some of your key duties will include (but will not be limited to):
Managing client business relationships at a senior level, up to and including CPO/CFO level;
Ensuring Business Plans and Strategies are in place;
Driving value to the customer program through innovation, expertise and recommendations
Providing high level analytical recommendations that deliver savings and efficiency to the customer program
Strong commercial business acumen
Managing accurate and timely Client Review schedules & presentations;
Promoting and implementing our solution suite;
Ensuring retention and client satisfaction
What you’ll need
To be successful in this rewarding role, you’ll need to demonstrate exceptional customer service and relationship building skills along with the ability to negotiate and problem solve effectively. Your analytical and sales skills will be the key to your success as you work with our medium to large sized organisations.
Minimum 3 years Account Management experience in the corporate travel management market
Ability to form and maintain strong relationships with customers at all levels within an organisation
A passion for the pillars we specialise in
Exceptional strategic and analytical skills
Proven negotiation and selling skills
High attention to detail and the ability to multi-task
Ability to identify incremental sales opportunities
Remuneration and benefits!!!
By becoming one of our high performing Account Managers you will be rewarded with:
Market leading package with achievable growth rewards.
The opportunity to run your own portfolio with the support of highly experienced team members and a global network;
Access to an Emerging Leader program, giving you access to mentoring opportunities with our senior leadership team;
Ongoing training and development with opportunities to work overseas if desired;
The world renowned benefits of becoming part of the Flight Centre Travel Group including access to discount travel, global career opportunities and access to health and financial consultations.
++++ Loads more
Health and wellness consultations
Extended health and dental benefits
Financial planning consultations
Discount travel benefits available
Ongoing training and development
Social events such as Buzz Nights, opportunity to attend Global Ball overseas for high achievers
Global career advancement/travel opportunities.
Join Stage & Screen today! APPLY NOW
About The Company
