Job Description

Account Support responsibilities are:
Help Account Managers (AM) to manage the profiles from the customers
Help AM to setup the HR feeds and do the regular update
Help to load supplier deals to FCM’s booking platform
Assist to New FCM Platform client migration
Assist AM to prepare the client facing collateral
Assist AM to track service level and provide necessary updates to the customer
Account Support requirements are:
 Passionate about account management    
 Proficiency in Microsoft Office products especially Excel
 Having business acumen
 Having basic negotiation and presentation skills
 Business communication skills (verbal and written)
 Good time-management skills
Account Support can learn:
The Account Management knowledge and skill in B2B world
Regional exposure and work with colleagues from all Asia countries
Work closely with multiple departments like Tech/Fin/Operation to have full understanding about the business
More benefits like coaching from senior AM/ industry leader, project management skill,  mentor & buddy system
 

Requirements 

Completed or pursuing completion of a bachelor’s degree or diploma 

Able to commit for 6 months 

Proficient in Microsoft Office e.g. Excel, Word, PowerPoint outlook 

Business level English language skills (written and verbal) 

Willingness to learn and adapt 

Good time management skills with the ability to multitask 

Excellent interpersonal communication skills