Dolce & Gabbana doomed in China: What travel companies can learn from this
Luxury brand Dolce & Gabbana vanished in China in an instant amid a growing backlash against the brand’s latest ad campaign.
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Finnair installs premium economy across global fleet
Finnair has revealed today that it will update its passenger offering in 2021 by installing its brand new Premium Economy product.
Baffled Brexit Brits: More than 50% confused about post-Brexit travel
According to the new figures released by Eurotunnel, Brits continue to be baffled by Brexit and what it means for them.
Love it or hate it: UK consumer survey reveals social media quirks
New research has revealed that UK consumers are more discerning and less ready to be ‘influenced’ when booking a holiday than travel brands may have previously thought.
Alternative Airlines: “Spread the cost of a flight over monthly instalments”
Alternative Airlines' announces new partnership with US payment specialists Affirm.
Sweden calling: Growth in business and tourism ties with India
There is a 23% increase in the number of tourists from India to Sweden according to a report shared by Visit Sweden and the Consul General of Sweden in Mumbai.
airFair: UK’s first flight delay compensation app updates tech
airFair has released an enhanced version of its app to streamline the flight delay claims process for passengers on the go.
DCC Forum reveals tipping culture of UK holidaymakers
DCC Forum has revealed that a significant number of UK holidaymakers are wary of tipping on holiday as a result of money concerns.
Swych launches Travelex Pay for WeChat
Leading cross-border financial services firm Travelex has partnered with Swych, the global digital gifting platform, and launched Travelex Pay within the WeChat app.
Travellers need mobile phones to relax on holiday – 50% of over 55s use Facebook while abroad
Riviera Travel has revealed that Brit adults feel the need to check their phones three to four times a day during their holiday.
[Infographic] How leisure travellers book online
How many people book flights via OTA compared to hotels? How many business travellers incorporate leisure into their trips? Do travellers actually care about loyal programmes?
What’s in up Sharjah: New attractions, hotels and more
Sharjah, the third largest of the United Arab Emirates, has a diverse landscape from deserts and mountains to sandy beaches and mangroves, making it a rich source of eco-tourism, sports and…
Namaste London: India’s OYO Hotels set to enter the UK
OYO Hotels, South Asia’s largest hospitality chain, announced its foray into the United Kingdom, its first market beyond Asia.
CheapOair’s new “60-day view of when prices are cheapest”
Hybrid travel agency CheapOair.com, has announced the publication launch of Super Flex Deals, the company’s new tool for which uses a “low-fare calendar and bar chart” empowering users with…
Agoda hooks up with the “largest LGBT travel business in the world”
Online powerhouse Agoda, has unveiled news of its new partnership with the LGBT international lifestyle and travel platform TravelGay.
Holi-bae: 42% of 18-25 Brits put holiday savings before all else
How times have changed, with Millennials and Generation Z showing less interest in the traditional norms of western society, such as laser-like focus on the work/life balance or eschewing…
ICRA: Kerala floods drench tourism growth
Popular as "God's own country"; Kerala is a big lure for inbound tourism in India. But the August 2018 flood in Kerala has severely affected the state's economy and even so the tourism…
Wizard of OYO: New loyalty programme to woo customers
OYO, South Asia’s largest hotel chain, announced the launch of OYO Wizard, a new membership program designed to recognize and reward frequent customers.
Maximising aviation’s contribution to India’s development
The International Air Transport Association (IATA) called on the government of India to maximise the potential contribution of aviation to India’s development by addressing infrastructure…
Now Hiring: Jet2.com and Jet2holidays announces over 3,000 jobs
Jet2.com and Jet2holidays have announced its biggest recruitment drive yet, with more than 3,000 jobs up for grabs across the UK and Europe in a variety of positions to support the company’s…
The Gay Passport CEO: Reaching out to new market segments
We speak to Calum Evans, CEO and founder of Gay Passport, a gay influencer agency that allows hotels to gain exposure in gay audiences by providing quality vetted visit proposals from…
Why hotels in China should strengthen their online bookings
Hotels in China should pay more attention to their online hotel bookings as China’s online hotel reservation industry maintains speedy growth with monthly active users (MAU) reaching 91.09…
Mövenpick Resort & Spa Jimbaran Bali extends aid to victims of Lombok earthquake
Mövenpick Resort & Spa Jimbaran Bali has joined the fundraising and relief efforts in support of the victims of the earthquakes in Lombok.
Wanderlust-fuelled Brits still use desktop to purchase online
The Brits are full of wanderlust and love nothing more than picking out new destinations after a good online browse according to a new study.
Peachy keen: Japanese LCC addresses worldwide pilot shortage
Japanese low-cost carrier (LCC) Peach Aviation has announced its plans for the future and a new crop of pilots, with the introduction of the Peach Pilot Challenge Programme.
Sky Premium: Luxury lifestyle brand launches in Singapore
Sky Premium, a bespoke lifestyle brand that curates exclusive experiences and merchandises, has officially launched its platform in Singapore.
Are Wi-Fi hotspots safe or traps for business travellers?
It doesn’t seem long ago that business travellers used free or paid-for Wi-Fi hotspots without much of a thought about the security issues they posed.
Are Brits good at embracing foreign cultures?
AllClear has found that Brits are more likely to speak the local language and eat the local cuisine when travelling abroad.
Chinese millennials’ travel expenditure increases by 80% YoY
A recent Hotels.com research has revealed startling facts about Chinese millennials born after 1990 and their travel habits.
SellAnyHome insights: “Real estate market continues to maintain dynamism”
Home buying and selling platform, SellAnyHome.com, has released insights generated from thousands of its registered users, showing the strength of the real estate market in the UAE.
UK travellers want exotic adventures but not off the grid
Brits are hungry for exotic adventures as long as they remain connected to the internet.
Millennium Hotels and Resorts unlocks the potential of GCC nationals
Millennium Hotels and Resorts, Middle East and Africa (MEA), has launched ‘TooMooH’ – a programme designed to accelerate nationalisation and be an active contributor to the vision and…
Infographic: The best day trips only an hour from London
Citybase Apartments, a platform for booking serviced apartments, has compiled the best places to visit within an hour by train from central London.
Hyatt to include SLH properties in its loyalty programme
Independent hotel group, Small Luxury Hotels of the World, has announced a loyalty programme partnership with Hyatt Hotels Corporation.
China to host first World Food Tourism Conference
The first World Food Tourism Conference will be held in China's Panda paradise Chengdu on 5-6 September 2018 simultaneously with the Travel Trade Market 2018 (TTM).
Co-organised by Europe…
What to do with unused foreign currency after your holiday: WeSwap’s currency clean-up
WeSwap has launched UK’s first currency clean-up - an industry first partnership that allows holidaymakers to clear out their kitchen drawers, glass jars and travel wallets of unused…
Travel Tips: A comprehensive guide to tipping worldwide
Flight booking company, Globehunters, has created an online ‘tip generator’ to provide a comprehensive guide to tipping, no matter where you are in the world.
Study uncovers British tourists’ bad holiday spending habits
In an independent research concluded by CYBG’s digital banking service, B, it was revealed that 33% of Brits experience financial challenges when they return home due to unhealthy holiday…
Newcastle International airport launches hidden disabilities assistance
Following on from the news about the launch of new summer flights to Tunisia back in May, Newcastle International Airport’s has announced a new scheme to help passengers with hidden…
Research reveals why the industry needs ‘disability’ travel provisions
Luxury holiday operator, Oliver’s Travels, has conducted a study that revealed more than 50% of people with disabilities find travel considerably more difficult or near impossible.
NokScoot’s ‘Best Job in Thailand’ awards winners with trip to Tokyo
NokScoot will send ten winning travellers to explore Japan's most iconic destinations as part of its highly successful "Best Job in Thailand" campaign.
Best places to maximise the European summer
Travel insurance provider, Compare the Market, has compiled and tabulated just how much we have to pay for sunshine in The European Sunshine Index.
Travel: The ultimate work perk for young professionals in US
In a survey commissioned by Hilton Hotels & Resorts, it comes as no surprise that 75% of young professionals in the US see business travel as a major work perk with 65% even considering…
Travel tribulations: One-time, upfront payments are turning off travellers
Paying upfront for holidays has caused frustration among online shoppers, as 16% complained of spending their holiday budget before they even travel, according to new research from payments…
Cash isn’t king: e-payments to become most popular payment method by 2021
Discover Global Network, the payments brand of Discover Financial Services and UKHospitality (UKH), predicted that by 2021, e-payments will overtake the power of cash payments.
U.S. Airlines expect a record surge of 246 million passengers this summer
As the temperatures rise, U.S. airlines have already prepared for the hot summer, expecting a record number of passengers to travel between June and August this year.
Is TRG Concessions the best F&B partner for London Southend Airport?
It is always good to hear about the UK’s top air transport hub, London Southend Airport. The beginning of May saw it unveil three extra services to the Mediterranean, and this week it…
Keep calm and carry on spending: 20% of Brits will spend more on holidays in 2018
The classic British summer is an annual farce in which we all partake, lurching from heat waves (British heat waves not proper heat waves) to torrential downpours. Weather forecasts aren’t…
OTAs and agents take note: Travelport reveals how Americans will travel this summer
According to a new survey from Travelport, Americans are more likely to take a vacation this summer based on their household finances.
Orlando breaks U.S. travel record, surpassing 70 million annual visitors
U.S. tourism officials announced a historic milestone in the travel industry as Orlando became the first destination to surpass 70 million annual visitors.
Read this before renting a car in the UK
iCarhireinsurance.com looked at the costs of renting a car and found that it’s possible for the car to end up eight times more expensive than the original quote.
Thailand second favourite destination in Muslim tourism market set to reach US$300 billion
Repeating its performance from last year and 2016 as runners-up in the Mastercard-Crescent Rating Global Muslim Travel Index (GMTI) most Muslim-friendly travel destination -- outside of the…
71% of APAC hoteliers know quality gains loyalty, but only 33% improve product
Expedia Affiliate Network (EAN) and Points Travel revealed a new report which shows that travel brands in the Asia Pacific are taking the lead when it comes to customer loyalty.
Exploring ‘voice search’ opportunities in the industry
Roast, an independent research agency, has released full reports on how voice search works and how businesses in the hotel and travel industry can be optimised online.
I tried out Marriott’s new home-sharing platform, Tribute Portfolio Homes, and here’s what I thought
Marriott International and Hostmaker debuted the home-sharing platform Tribute Portfolio Homes earlier this week and we had to see what it’s all about.
75-million strong Indian TV channel to debut in UK
With a reach of over 75 million homes, Travelxp will become India’s first TV channel to enter the UK through the Freeview platform.
Marriott International plans to unify loyalty programs across brands
Marriott International announced it will introduce one set of unified benefits across Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest for its members starting August…
Airbnb expects 20,000 people to book Airbnb Concerts each month
All around the globe, Airbnb is adding hundreds of concerts and it’s already on track to be in 50 cities and have 20,000 people booking Airbnb Concerts each month before the year ends.
How Amadeus’s mobile app makes Cape Verde even more attractive
Grabbing some extra time on holiday is always a boon for any traveller. Even if it’s just a couple of hours, to grab a final breakfast or last drink by the pool, it can make the world of…
Infographic: Why luxury hotel stays in the UAE don’t have to break the bank
New research from Skyscanner has identified the top global cities with the cheapest five-star hotels. The data, compiled by the global travel search engine and rendered into the handy…
MakeMyTrip and Flipkart announce travel partnership
MakeMyTrip and Flipkart announced a partnership that will leverage the MakeMyTrip, Goibibo, and Redbus products and services to provide Flipkart's customers with online travel bookings.
Sponsored Placements will give your hotel top ranking on TripAdvisor – for a price
Good news for hoteliers but perhaps bad news for impartiality today as TripAdvisor has launched Sponsored Placements - an advertising solution that helps accommodation businesses reach the…
Why customers “are only #7 on an airline’s list of priorities”
As the world’s very first multi-carrier booking system, Air Black Box is in the business of empowering airlines with the ability to “truly cross-merchandise their products”
Amadeus wins contract for Flight Centre’s distribution business in EMEA and Asia
Two industry heavyweights come together today as Amadeus and Flight Centre announce their strategic partnership to drive progress for compliance with IATAs' NDC (New Distribution Capability)…
WeSwap: Why buy money when you can just swap it?
WeSwap is a fast-paced, high-growth, tech company that’s innovating the way we get travel money. Could it be the currency exchange platform that will change the world?
Airbnb empowers disabled guests with new accessibility features
To help guests with disabilities, Airbnb has launched 21 new accessibility features and filters to find homes which better fit their needs.
From military regiment to experiential travel education: 260 years of C&K
From its 1758 assignment to the Foot Guard regiment in India, Cox & Kings is now a diversified multinational travel conglomerate made up of three key verticals – leisure, education, and…
How Alipay brings benefit of Chinese tourist boom to SE Asia’s “smallest” merchants
Continuing their relentless expansion, and commitment to installing their services for the convenience of Chinese travellers and local merchants all around the world, Alipay have announced…
This Nordic LCC will take you between North America and the UK for £99
Primera Air launches £99 Fare Sale Between USA/Canada and UK
Airbnb reveals major platform updates with roadmap to 2028
Airbnb unveils a new roadmap for its core home business, designed to bring transformative benefits to every type of traveller.
Anantara Vacation Club enhances partnership with Emirates Skywards
When booking with Anantara Vacation Club, Emirates Skywards members will now earn 3,000 Skywards Miles, receive discounts of up to 70% and enjoy additional benefits in Bangkok and Phuket.…
Start-up led by ‘wonder twins’ keeps vacation rental managers in touch with guests
Twins & former vacation rental hosts Amiad & Koby Soto realised the need for an all-in-one technological solution to manage & automate logistics in Guesty.
Young travel tech rock star seeks to connect traveller and hotelier needs
We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.
Filipino startup bares tech updates, celebrates gains
Tripkada, the Philippine curated trip-joining start-up platform, launched its joiner app for iOS, gave stakeholder updates and revealed its expansion plans.
Colour your Bangkok experience with a stroll through the city’s vibrant creative hub
The whirling waters of the Chao Phraya River have long been a symbol of Bangkok, and the evolution of the riverbank has lured young artists and entrepreneurs to the area too, bringing an…
Going places by making faces: Vacation glow inspires Expedia collab with Estee Lauder
Both lifestyle brands jointly offer the opportunity to win the trip-of-a-lifetime to one of eight dream destinations from now until May 2018.
SEAsians #GoLoka for Traveloka
Traveloka appears to be crushing Expedia in core SE Asian markets despite their late entry. Will it continue to do so in 2018?
Katerina Giannouka “delighted” with Country Inns & Suites re-branding
Country Inns & Suites By Carlson has announced it has changed its name to Country Inn & Suites by Radisson. This strategic name change will allow the brand and the individual hotels…
CES 2018: WATCH: Marriott unveils ‘hotel room of the future’
Marriot International partners with Samsung and Legrand to introduce the world’s smartest hotel room at the Consumer Electronics Show 2018.
Expedia and ARC reveal best times to book air travel for 2018
Expedia group and Airlines Reporting Corporation (ARC) have released the findings from the fourth annual Air Travel Outlook Report. A hallmark collaboration between two leaders in air…
CBInsights reviews 2017 trends in travel tech start-ups and investments
Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.
Genuine traveller insights keep hotels in The Know
The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating…
NYC start-up keeps customer care real on chat, social and mobile
Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you have a potential customer service hot spot for travel…
The new Indian wayfarer: young, digital, globetrotting
India remains a favourite of global travellers for its natural beauty and impressive architecture. So how do we explain the recent trend of Indian vacationers going to faraway continents…
A very fine hotel rises in Muscat
The city of Muscat is best known to travellers as ‘a very elegant town with very fine houses’ due to building policies that enforce cleanliness and traditional design elements. Portuguese…
Philippine Airlines enters 2018 with ‘Great Winter Seat Sale’
Philippine Airlines (PAL) offers value for money on return flights to Asian and Australasian destinations with its 'Great Winter Seat Sale.' All daily flights on the airline’s new Boeing…
Quench your thirst at Beer Republic
Thai nationals and expatriates alike can now look forward to an enjoyable – if slightly irreverent – destination for socialising and unwinding with the recent opening of Beer Republic at one…
‘Strengthening the Airport Value Proposition’ or how to hack an airports customer appeal?
The fundamental value of an airport - the ability to attract passengers who want to fly there – remains unchanged. But as passenger volumes continue to rise worldwide, the competition…
Bangkok Airways pile on privilege for the chosen few
Bangkok Airways Public Company Limited announced the launch of its frequent flyer programme partnership with codeshare partner, Qatar Airways, starting 1 November 2017.
GEG rolls out WeChat pay in Macau
Galaxy Entertainment Group (GEG) launches a partnership with ICBC (Macau) and WeChat, making it the first hospitality and entertainment group in Macau to accept WeChat pay throughout its…
How Finnair plans to reach quarter billion Chinese consumers
Finnair will start collaboration with JD.com, also known as Jingdong, one of the leading e-commerce companies in China. Finnair will be the first non-Chinese airline to open a flagship store…
The Lone Travellers website launches
The Lone Travellers website offering quick travel information for solo travellers has launched.
From finding visa and safety information to getting a restaurant recommendation, the…
Travelzoo uncovers the secret travel habits of Hong Kong
Travelzoo, a global publisher of exclusive travel offers, has disclosed the travel preferences of Hong Kong travellers. The information is based upon data derived from their first half-year…
Virgin Australia “go beyond basic fare rules” with Sabre
Sabre Corporation has announced that Virgin Australia has recently implemented Sabre Branded Fares, joining a growing list of airlines globally.
SureStay Hotel Group enters the Asian market
SureStay Plus Hotel by Best Western Sukhumvit 2 welcomed its first guests this month, in the heart of downtown Bangkok.
Air New Zealand boosts Houston services
Air New Zealand will fly daily to Houston for most of next winter as demand for travel between New Zealand and Texas continues to soar.
Thomas Cook in Singapore tourism partnership
The Singapore Tourism Board (STB) and Thomas Cook Group plc, signed a Memorandum of Understanding (MOU), at the end of last week, to cover cooperative marketing campaigns, trade…
Marriott have the Moxy for change
Moxy Hotels Marriott International’s disruptive hotel brand, is set to make its mark in Indonesia with the opening of Moxy Bandung. Moxy Bandung are looking to reinvent the lifestyle hotel…
Filipinos encouraged to ‘Bring Home a Friend’
The Philippines Department of Tourism (PDOT) has launched “Bring Home A Friend” (BHAF) program, a campaign that aims to encourage all Filipinos residing in the Philippines and abroad to help…
Trainline signal their global ambition
Trainline, the digital rail platform, today announces its enhanced international offering, as it adds eleven new websites, with nine additional languages and prices displayed in 15 new…
Cebu Pacific implements mobility lifts
Cebu Pacific (CEB), is set to introduce disabled passenger lifts (DPLs) at key airports within the Philippines. The DPLs will give people with reduced mobility an easier and more comfortable…
Amadeus encourages accessible travel for everyone
Amadeus' new study outlines how greater personalisation, universal standards in the provision of services, more effective communication and increased collaboration between public and private…
X2 Hua Hin Oasis’ triple pack
X2 Hua Hin Oasis, the new Thai pool villa retreat, has developed a trio of packages which allow families to enjoy top local attractions together – available from now until November 30th,…
Bangkok Airways to fly from Bangkok to Phu Quo
Thai airline Bangkok Airways announced a new direct flight from Bangkok to Phu Quoc, Vietnam, at a press conference yesterday.
Traveltek Group launches in Southeast Asia
Traveltek Group Ltd has made its debut in Southe ast Asia, introducing a potentially game-changing booking solutions to the region’s tech-hungry travel industry.
Mango Tree Kitchen’s innovative Tokyo restaurants
Mango Tree Worldwide is breaking new ground in Japan by piloting a series of new Mango Tree Kitchen brands that focus on delivering popular Thai dishes in high-traffic urban centres.
Indian traveller goes mobile
Diving deeper into the customer preference data collected using Netcore’s smart platform, HelloTravel, travel and holiday marketplace has revealed several key trends that highlight the…
Thailand featured as top gay travel choice in Gay Star News
Travel by Interest, the website for gay travel, has teamed up with Gay Star News to promote Thailand as a dream destination for Gay travelers in Asia.
With Bangkok, Phuket, and…
Custom Baked Wedding Cakes at The Nai Harn Phuket
The two- or three-tier personalised cakes offer sweet tidings for a successful marriage
What do travellers really want when booking flights?
A new report by Amadeus, ‘Embracing airline digital transformation: a spotlight on what travellers value’, sheds new light on what travellers value when shopping for a flight.
The report…
Qatar Airways Expands Flight Options in Brazil with Latest Codeshare Deal
Qatar Airways has announced the expansion of its South American coverage with partner LATAM Airlines Brazil in a new codeshare agreement starting 1 August.
The new agreement will provide…
Poor currency choices cost consumers over £5bn a year
Consumers are being 'fleeced' to the tune of over £5bn by making bad currency decisions, according to currency company FairFX.
The FairFX ‘Daylight Robbery’ campaign is a new…
UK attractions must improve their offerings: report
Staycationing is still of appeal in the UK but local visitor attractions have room for improvement if they’re to capitalise on the numbers of people planning visits this year, according to…
Bulgaria best-value European destination this summer
Bargain hunters looking for a holiday where their pounds will stretch furthest should head to Bulgaria, according to this year’s Post Office Travel Money Holiday Costs Barometer, which…
Lufthansa launches social networking platform
Lufthansa has launched its digital “Lufthansa Memory Network” campaign with the slogan “Ready to remember?”
The new website aims to inspire individuals and connect memories of travel…
Eurocamp offers big discounts on Spring bookings
Last-minute bookers can enjoy half-price savings with Eurocamp’s new discount deals.
The holiday specialist has announced a raft of Easter, May Half Term and Summer holiday reductions,…
UKinbound celebrates its 40th anniversary at Annual Convention
Last week, UKinbound celebrated its 40th anniversary at its Annual Convention in Plymouth, where the leading trade association revealed a new brand identity and released its latest business…
Royal Caribbean announces more sailings to Cuba
Royal Caribbean has announced more sailings to Cuba on the Empress of the Seas.
The cruise line has expanded its Caribbean itineraries sailing from Tampa, to include new 4 & 5-night…
Trump effect: UK holidaymakers turning their backs on U.S.
UK holidaymakers are turning their backs on the US as a potential leisure destination as a result of the policies of the new Trump administration, according to new data released by flight…
Sterling decline sees rise in North American visitors to the UK
A study by STR and Tourism Economics indicates that the United Kingdom’s tourism and hospitality sectors have benefited from an increase in arrivals from North America, brought on by the…
Philippines looks to accelerate Halal tourism plans
The Philippines is accelerating its plans to position itself as one of the world’s preferred destinations for Muslim tourists, according to its tourist board.
The Philippine…
