CitySuites unveils latest ESG report, highlighting significant environmental and social impact

CitySuites, a of luxury serviced apartments, announces the release of its fourth Environmental, Social, and Governance (ESG) Report. The report offers a comprehensive overview of the company’s activities, achievements, and performance in ESG matters over the past year. The report highlights key accomplishments, including:

Environmental:

CitySuites has been procuring renewable energy for the past three years, investing in water conservation, and adopting innovative waste reduction programs, which has led to:

• Achieving carbon neutrality for the fourth consecutive year.
• Diverted 100% of waste away from landfills for the third consecutive year.
• Powered operations using 100% renewable energy.

Combined with enhanced energy reporting, the company strives and continues to lower carbon intensity ratio by a further 5% in 2024.

This year, CitySuites is proud to retain carbon-neutral status through investing in Verified Carbon Standard projects. The organisation has invested in two independently verified projects that support the global transition to net zero, in line with environmental objectives, the 2015 Paris Agreement, the 2012 Glasgow Climate Pact and UN SDG commitments.

So far, in 2024, they have developed a carbon reduction glide path, setting annual targets as the business moves towards net zero emissions. CitySuites has also entered into a new partnership with 5D Net Zero, a carbon-offsetting investment company that ensures they participate in a verified programme.

Social:

As a people-first business, CitySuites works to cultivate a happy, inclusive working environment, striving as a destination employer in Manchester’s thriving hospitality sector. The company’s DE&I commitments have continued to provide a tangible set of values and targets – positive actions that have visibly driven change across the company. In the past twelve months, CitySuites have:

• Achieved Disability Confident Employer accreditation.
• Trained eight Mental Health First-Aid Champions.
• Raised almost £10k for charitable initiatives.
• Formalised an Employee Committee with representatives from every department to meet on issues, including a DE&I programme.
• Restored the charitable champions programme to increase focus on donations and voluntary work. 

Governance:

CitySuites robust governance framework is designed to drive sustainable growth, uphold ethical standards and foster trust among employees, guests and partners. Key components include clear policies, rigorous oversight, and a culture that prioritises ethical decision-making and accountability.

By supporting local wherever possible, CitySuites not only stimulate economic growth within its communities but also reduce environmental footprints through shorter logistics routes. When finding new partners to work with or sourcing new products, This strategy enhances their supply chain resilience, promotes ethical sourcing and supports sustainable practices across the board.

By implementing targeted strategies, including enhancing energy efficiency, advocating for sustainable sourcing and advancing waste and water management practices, CitySuites is setting new standards for environmental stewardship in the accommodation sector. As CitySuites enters the fifth year of its ESG program, the company remains committed to minimising its environmental impact and fostering a positive social impact.

Gavin Bailey, Managing Director of CitySuites, commented: “Hospitality plays a crucial role in driving sustainable change. At CitySuites, we believe that luxury and sustainability can coexist. By adopting a sustainable business model, we are demonstrating that high-end experiences can be achieved without compromising the planet. By actively monitoring and adapting our ECG structures, we remain responsive to evolving industry standards and stakeholder expectations. Our commitment to principled leadership and transparency positions us to navigate challenges and seize opportunities, reaffirming our dedication to excellence and ethical conduct in the hospitality industry.”

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