CitizenPlane launches operating system to shape the future of Airline Growth

CitizenPlane, a distribution software company for airlines and tour operators, announced the launch of the CitizenPlane Operating System (OS) for mid-tier carriers and fast-growing airlines. Designed to realize new levels of commercial opportunity with solutions that are only a click away, the modular, all-in-one platform enables airlines to control offer creation, revenue optimization, distribution, and delivery.  The industry-first offering leverages CitizenPlane’s recent acquisition of prominent Passenger Service System (PSS) provider Travel Technology Interactive’s (TTI) Zenith software. Looking ahead, CitizenPlane plans to further enhance its OS capabilities, to include for example, revenue accounting and crew management solutions, through strategic acquisitions and product innovation.

The CitizenPlane OS builds on, extends, and modernizes the traditional PSS concept by breaking down a monolithic approach into easy-to-innovate cloud-based applications. The result is a modular, one-stop-shop platform that delivers meaningful commercial value with a focus on simplifying complexity. The CitizenPlane OS will quickly deliver innovation across the airline business and reduce the overhead of running disparate software solutions.

The CitizenPlane OS features a market-first flight distribution solution – AIR. The AIR module enables airlines and tour operators to instantly distribute inventory, outside of the GDS, to a host of online travel agencies (OTAs) and metasearch websites including eDreams, Skyscanner, and LastMinute.com. This solves a major pain point for smaller airlines without easy, low-cost access to large-scale distribution channels. To complement their distribution strategy, airlines can also use the module to grow incremental revenue and increase load factor from marketing unsold seats.

“Our vision is that all airlines will be able to benefit from effective innovation,” said Charles Rajjou, CEO at CitizenPlane. “We are building on the technology foundations laid by the pioneers who have delivered the industry to the thriving business it is today and bringing to the table a laser-focus on elegant simplicity that has become our hallmark.”

The new CitizenPlane OS enables airline business users to easily define and control their retailing strategy from creation of flight content, ancillaries and bundled offers, to distribution through any point-of-sale, in alignment with industry standards including IATA NDC. The CitizenPlane OS features a database that centralizes customer and purchase information, sharing it in real-time with relevant systems, staff and customers to support seamless experiences across the end-to-end journey.

“Much of the transformative change we hear about in the industry is led by the Top Tier airlines,” said Grégoire Echalier, CEO, TTI. “We believe innovation shouldn’t stop at airlines who carry 10m passengers a year or more – it’s time to lower the barrier-of-entry so more will benefit. We are here to secure the future of mid-tier airlines and it’s great to be part of that movement through the merger with CitizenPlane.”

On the back of the acquisition, CitizenPlane’s airline customer portfolio encompasses over 80 airlines across the globe, including Transavia, Tunisair, Nouvelair, TAP Air Portugal, Royal Air Maroc, US-Bangla Airlines, Corsair, Corendon Airlines, Air Montenegro, ASL Airlines France, Beond, and GOL Linhas Aereas – with new customers to be announced soon.