Consumer
Thomas Cook India and SOTC Travel launch Customer Self-Service app
Building momentum on its digital-first strategy, Thomas Cook (India) Limited and its Group Company, SOTC Travel, have launched a Customer Self-Service (CSS) holiday app.
Innovative Solutions to Tackle Overtourism: Lessons from the Globe
Overtourism is a pressing concern in some of the world's most-visited countries. There, tourists impact the local infrastructure, disturb communities, and cause harm to natural environments
Travel sector dominates mobile traffic, but just 25% of consumers are confident booking a flight or hotel on their phone
The latest statistics from Quantum Metric reveal that the travel industry sees the highest share of mobile traffic (73%), yet just 24% of consumers book their hotels and flights completely on mobile.
AI gaining ground in consumer travel preferences
New data from revenue management leader Beyond reveals today’s travel must-haves: personalized amenities, eco-aware options and separate sleeping quarters.
Philippine hotel sales association announces annual sale
The Philippines’ Hotel Sales and Marketing Association (HSMA) brings back its annual online travel sale on 1 September.
Air New Zealand introduces new Airpoints experience
Over 4.6 million Air New Zealand Airpoints users stand to enjoy a new digitised experience as the airline rolls out the first phase of its improved membership programme.
Transmit partners with ReachTV
Transmit, the market-leading technology platform for optimizing streamed content revenue, and ReachTV, the premier ad-supported streaming television network, announced today a strategic partnership that will transform the advertising landscape for live sports programming.
“Mall of Dilmunia partners with Dubai Outlet Mall to launch Bahrain’s First Outlet Mall”
Mall of Dilmunia is thrilled to announce a strategic partnership with Al Ahli Holding Group (AAHG), known for its renowned subsidiary Dubai Outlet Mall.
Go City – Gateway to family adventures in Asia and Australia
With its APAC passes, Go City is the gateway to child-friendly experiences. From tours to top attractions in Hong Kong, Sydney, and Singapore, here is how the sightseeing pass company appeals to families.
Garbage bags made mandatory for tourists in Himachal Pradesh
The Himachal Pradesh High Court has suggested that the state government make it mandatory for tourists to carry a garbage bag to manage the waste they generate during their visit.
Film Tourism impacts Phuket real estate with the ‘set- jetting’ appeal
Known for its stunning beaches, lush greenery and luxury resorts, Phuket has recently appeared in a number of high-profile productions.
AI holiday scams to watch out for this Summer: AI-bnb
Recent reports have revealed that 83% of people booked their holiday online in the last year, but with 6,640 reports of holiday booking-related fraud in 2023, it is vital consumers are aware of the potential dangers of booking holidays and flights online.
Niagara Falls ranks ninth among safest Canadian tourist spots to visit
Personal injury law firm Preszler Injury Lawyers, collected Tripadvisor review data for the top 50 attractions in Canada to find which are deemed the safest.
BCD survey shows Asian travellers more aware and compliant about travel policy
According to BCD Travel’s May 2024 survey, APAC travellers are more aware of travel policy than their western counterparts.
‘Travel industry needs to reward customer trust’ suggests a survey by Esendex
New research has demonstrated the need for the travel industry to reward customer trust in communications, as increasing numbers are prepared to share their details in exchange for services such as exclusive offers or booking updates.
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- Intrepid Foundation encourages travel professionals and travellers to give for Myanmar relief
- Study shows Delta Air Lines is best US airline for travelling with pets
- LW Design Group’s Raffles Shenzhen shines as a marvel of architecture and design
- Capital A’s Santan makes the shift to biodegradables
- Emirates doubles efforts to support children in need
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