British Airways’ Caribbean operations back to normal

A British Airways Boeing 777 took off for Turks and Caicos on September 14 for the first time since the island was struck by Hurricane Irma.  

The airline has now resumed all its flights to the Caribbean and Florida after they were disrupted by the worst hurricane to hit the region for decades.

Over the last ten days, the airline rearranged travel for more than 10,000 customers whose flights to the region had to be cancelled.

The company has been working with a number of charities to help the relief effort, including a charity that specialises in search and rescue called Team Rubicon.

Klaus Goersch, British Airways’ chief operating officer, said: “We are now running our full flight schedules to and from the US and Caribbean for the first time in 10 days. This was the most complex and challenging set of hurricanes, with Harvey, Irma and Jose in quick succession, we have faced for a very long time. Our teams worked around the clock to re-organise flight schedules and relief flights, liaise with the nine airports affected, position aircraft and crew around the region, provide thousands of meals for flights at very short notice and resolve the travel plans of at least 10,000 customers.

“It was a real international effort and we would like to thank all of our customers for their patience and understanding in very testing circumstances as the weather wreaked havoc across an enormous region.”

Customers with upcoming flights to or from Florida and the Caribbean can find details of the destination or date flexibility the airline continues to offer on BA.com