Amex GBT partners with Air France and KLM to scale up NDC content

American Express Global Business Travel (Amex GBT) has announced an expanded roll-out phase of new distribution capability (NDC) fares with Air France and KLM.

The new commitment is focused on creating value for corporate customers through NDC-enabled technologies – in particular, enabling NDC content at scale while supporting the integrity and effectiveness of their managed travel programs.

John Bukowski, Amex GBT’s Vice President, Content Acquisition & Strategic Sourcing, said: “This development demonstrates our commitment to providing customers with the best travel options within our marketplace, across all our solutions – proprietary and third-party channels, online and offline.”

Stefan Vanovermeir, Vice President Distribution Air France-KLM, said: “We have collaborated closely with Amex GBT to develop a robust NDC solution for our joint customers, including better servicing capabilities compared to EDIFACT for exchanges and refunds. We are pleased to see that our NDC offerings, including the best fares thanks to continuous pricing and a more customized experience, will benefit a greater number of Amex GBT customers at scale.”

With this expanded collaboration, Amex GBT and Air France and KLM will continue to grow their joint NDC footprint across multiple channels and countries.