Operations Manager – Concierge Luxury Travel Agency (Fully Remote)
A unique opportunity to join a rapidly growing Concierge Luxury Travel Agency that specializes in providing tailored, first-class service to clients. The company is seeking an experienced Operations Manager to help scale the business and be a key part of their growth journey.

Operations Manager Responsibilities

• Develop and implement automated systems and processes to improve operational efficiency.
• Establish best practices to streamline workflows and enhance productivity across the business.
• Collaborate closely with the CEO and HR team to create and execute operational strategies aligned with business objectives and long-term growth.
• Oversee daily business operations, including managing a remote team, providing training as needed, and conducting regular performance reviews.
• Utilize in-house systems and tools to improve operational efficiency and ensure smooth day-to-day operations.
• Monitor business performance, generate reports, and provide regular updates to the leadership team.
• Create and implement contingency plans to proactively manage operational risks and ensure business continuity.

Operations Manager Skills and Experience Required

• Proven experience as an Operations Manager, ideally in a similar role within the travel industry, with experience in scaling a business.
• Proficiency in Google Sheets, CRM systems, and project management tools.
• Strong management skills, including experience in leading remote teams.
• Excellent organizational and multitasking abilities, with the capacity to handle multiple projects in a remote work environment.
• Ability to prioritize tasks and work effectively in a fast-paced setting.
• A dynamic and flexible professional, able to adapt to different time zones and business growth.

Operations Manager Additional Details

• Competitive salary + discretionary bonus based on experience.
• Flexible working environment.
• Opportunities for professional growth and development.
• Fully remote position.

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk