Customer Experience Executive , Adventure Travel
C&M Travel Recruitment • GBP 25,000 - 30,000 Hourly + CommissionIndustry : | Travel Agent or Tour Operator |
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Sector : | Tour Operator or Guide |
Department : | Customer Service |
Employment Type : | Permanent |
Work Sponsorship : | Local contract only |
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Experience : | No experience required |
Vacancies : | 1 |
Job Status : | Active |
Customer Delivery Executive, London, £30k PLUS BONUS required to join this independently owned, luxury tour operator who create stunning travel itineraries across Asia. You will provide key support for the rest of the team and fulfil administrative tasks related to sales, marketing and product. You will come from an administrative background and if not from a previous travel industry role you will, as a minimum, have a demonstrable passion for travel as this is key to the role. This is a Hybrid role between SW London & Home.
Customer Delivery Executive Responsibilities:
- Provision of operational support to sales team
- Liaison with suppliers and booking services.
- Preparation of eye-catching documentation which reflects the style of the destination/product.
- Continuously learning and adapting existing process striving for improvement
- Working collaboratively within a fast-moving, dynamic sales and operations team.
- Ensure all necessary documentation is dispatched in good time and all other post sale administration is complete
Customer Delivery Executive Skills and Experience Required:
- A passion for travel and a desire to immerse yourself in the subject of travel by reading and continually learning
- Exceptional written & verbal communication
- Administration experience
- Meticulous eye for detail
- A can do attitude with the ability to work collaboratively within the team
Whats in it for you?
- Up to £30k plus bonus up to £5k
- Familiarisation trips
- Annual flight allowance to one destination
- 23 days holiday PLUS Bank Holidays
- Social events
- Monday to Friday, 9-6pm
- Hybrid working between their SW London Office and home, 3 days in the office, 2 from home
If you are a passionate about Customer Service with a love for adventure travel, please send your CV to Harri@candm.co.uk
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk