Operations and Customer Services Executive – Required this this upmarket, luxury tour operator based in South West London. They are looking for an experienced operations person from the travel industry. They will pay up to £27,000 + bonus and benefits. This is a hybrid position with 2 days in the office and 3 working from home.

Operations and Customer Services Executive Duties

• Action all booking confirmations and amendments including hotel, transfer and flight requests
• Check and send booking invoices to agents and direct clients
• Liaison with overseas Ground Handlers regarding any pre and post queries
• Pre and Post booking support to Travel Agents & direct clients via phone and email
• Collate and check all final travel documentation and itineraries for dispatch
• Process incoming payments via credit/debit cards

Operations and Customer Services Executive Skills Required

• Travel industry experience is a must in operations or customer services
• Amadeus knowledge will be preferable
• Excellent attention to detail
• Must work well under pressure and adhere to deadlines

Operations and Customer Services Executive Additional Information:

• Paying up to £27,000 plus bonus and other amazing benefits
• Working Mon – Fri 09.00 – 17.30 / 09.30 – 18.00 and one Sat a month 09.30 – 16.30
• 20 days holiday plus Birthdays
• Hybrid working, 3 days from home and 2 in their SW London Office

If you are interested in the above role please send your CV to harri@candm.co.uk

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk