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Client Support & Flights Administrator

C&M Travel Recruitment  •  GBP 30,000 - 35,000 Hourly + Commission
Work location: Horsham, West Sussex
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Industry : Airlines and Aviation, Airport / Airport Services, MICE/Conference & Events, Travel Agent or Tour Operator
Sector : Airlines and Airport services, Ticketing Consolidator, Tour Wholesaler
Department : Customer Service, Sales
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

Client Support & Flights Administrator, Paying up to £34,000 PLUS 33 days holiday & hybrid working. Are you looking to work with a niche, privately owned Aviation Company? If you are, I am working with a Lovely, forward thinking business based in Horsham, West Sussex who are looking to expand their customer service team. They work Monday to Friday in the office with the flexibility to work two days from home. Paying between £28,000 to £34,000 DOE, PLUS 33 days holiday (Inc Bank Holidays).

Client Support & Flights Administrator Role & Responsibilities;

  • General day-to-day administration tasks
  • Answer phone calls from customers and deal with problems as they arise.
  • Acknowledge customers by responding to emails and phone calls, in a professional timely manner.
  • Maintain and update inhouse client records
  • Assist with the uploading of passenger name lists to airlines.
  • Assist the Sales department with any tenders received
  • Help accounts with any discrepancies
  • In the absence of the Client Support Manager, to deputise where required
  • Any other reasonable duties, as requested

Client Support & Flights Administrator Skills Required;

  • Methodical and accurate
  • Organised with excellent attention to detail
  • Proactive, and capable of working unsupervised.
  • Flexibility to work outside of business hours (where necessary)
  • Customer driven, and good team player.
  • Proficiency with MS Office (particularly Word and Excel) and experience in data input.
  • Excellent communication skills

Whats in it for you?

  • You will work in the office Monday to Friday with the opportunity to work remotely up to 2 days a week.
  • Paying up to £34,000 DOE PLUS
  • 33 days holiday (Inc Bank Holidays)
  • Company benefits and pension

Looking for someone to start ASAP so if you have the relevant experience, please email your CV to harri@candm.co.uk

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We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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