Princess Upgrade is a bid-based system, in partnership with PlusGrade, that allows guests the opportunity to secure a coveted upgrade – to oceanview, balcony, deluxe balcony, mini-suite and even a full suite. The programme will launch on 6 September 2022.
“Upgrading is a popular request from our guests, and we’re pleased to deliver a process that lets them improve their stateroom category by making an offer that fits their budget and lifestyle,” said Princess president, John Padgett.
Upgrades will be available initially on five North America-based ships (Caribbean Princess, Discovery Princess, Enchanted Princess, Regal Princess and Ruby Princess), with plans to roll out fleetwide by the end of October.
The Princess Upgrade process is simple—once the sailing is within the Final Payment period and full payment has been received, guests will receive an invitation to take part in the programme and submit a bid – they can bid on any stateroom category that is above the one they are currently booked in. Guests can change or cancel their bid any time before it is accepted.
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